Refund Policy
Refund policy
We have a 7-day return policy, which means you have 7 days after receiving your item to let us know of any issues or dislikes. You can contact us at contact@rairburd.com . If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. You have 3 business days to send your items back. Items sent back to us without first requesting a return will not be accepted. All refunds will be processed on store credit.
If an item was purchased with a gift card or store credit. The sale is considered final.
You can always contact us for any return question at contact@rairburd.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item with your provided store credit.
Refunds
Our company does not provide cash, card or paypal refunds. Store credit only.
We have a 7-day return policy, which means you have 7 days after receiving your item to let us know of any issues or dislikes. You can contact us at contact@rairburd.com . If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. You have 3 business days to send your items back. Items sent back to us without first requesting a return will not be accepted. All refunds will be processed on store credit.
If an item was purchased with a gift card or store credit. The sale is considered final.
You can always contact us for any return question at contact@rairburd.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item with your provided store credit.
Refunds
Our company does not provide cash, card or paypal refunds. Store credit only.